FAQ's

What is PopCornaa? (AKA POP-CORN-AY)

 

PopCornaa is a bold, handcrafted snack brand specialising in 100% clean gourmet popcorn with an Asian twist. Every bag is made using high-quality, plant-based ingredients and packed with flavour.

 


Are your products vegan?

 

Yes – all our popcorn is 100% vegan and dairy-free. No animal products, ever.

 


Which diets are PopCornaa products suitable for?

 

Our popcorn is suitable for:

 

  • Vegan

 

  • Vegetarian

 

  • Halal 

 

  • Kosher

 

  • Dairy-free

 

  • Egg-free

 

 

 

Some flavours may contain gluten or nuts – always check the label for full allergen info.

 


Where do your ingredients come from?

 

We work with verified, trusted suppliers and maintain full traceability. We only use premium fruit and vegetable powders to craft our bold flavours – never artificial additives or preservatives.

 


Do you offer custom boxes?

 

Yes! You can Build My Box and choose your favourite flavours to suit your taste for ALL regions. 

 

Minimum: 6 Bags

 

Our Build My Box feature requires a minimum of 6 bags per order. This helps ensure that shipping remains efficient, cost-effective, and environmentally friendly.

 

Smaller quantities create excess packaging and are less sustainable to send.

 

We encourage our UK customers to stock up and make the most of their custom mix, especially when it's FREE UK shipping over £35.00.

 


What is the shelf life of PopCornaa popcorn?

 

Each 80g bag is fresh for 6 months from the production date and we aim to have at least 8-12 weeks shelf life of each of the bags when they arrive with you. Store sealed in a cool, dry place.

 

Our 5ltr Snack Squadz Buckets should be eaten within 8 weeks of purchase to ensure maximum freshness. Please ensure the lid is securely closed to store uneaten popcorn for up to 7 days from opening. 

 

Please do not leave the 80g bags, nor the 5ltr buckets in direct sunlight as this will affect the quality of the contents once opened. We advise you to store your products in the larder in a cool, dry and dark area until ready to eat. 

 


Where do you deliver?

 

We currently deliver across the UK mainland, Western Europe, USA and Canada.

 

Western EU Countries: Austria, Belgium, Denmark, Finland, France, Germany, Ireland, Netherlands, Poland, Spain, Sweden and Luxembourg. 

 

ALL our parcels are sent with a tracking number. 


What payment methods do you accept?

 

We accept:

  • Visa Credit/ Debit cards

 

  • Mastercard Credit/ Debit cards

 

  • JCB

 

  • Union Pay

 

  • Diners Club

 

  • Discover

 

  • Boleto

 

  • Pix

 

  • We Chat Pay

 

  • AliPay

 

  • AliPay HK

 

  • BPI


Do your products contain allergens?

 

Some flavours contain or are made in facilities handling nuts, soy, sesame, or gluten. Always check the individual product label.

 


Is your packaging recyclable?

 

Most of our packaging is recyclable or eco-conscious. Check the back of the pack for disposal instructions.

 


UK Shipping

 

We offer FREE UK shipping on all orders over £35.

 

 

For orders between £20-35, we'd happily absorb some of the shipping and packaging charge, and charge a flat delivery rate of £3.50.

 

 

For orders under £20, we charge a flat delivery rate of £7.50, which covers the cost of shipping along with all packaging materials required to pack a smaller order. 

 

 

We encourage larger orders to reduce our environmental impact on packaging waste.

 

We appreciate the newbies just dipping their toes in, wanting a first time try and have added an option for this. Unfortunately, we are unable to absorb any of the cost of shipping and packaging for smaller orders of 6 or less bags. Thank you for your understanding! 

 

We do hope that once you have tried our products, you will return and purchase a larger quantity with FREE shipping, to share with friends and family to help our planet. 

 

Your order will be packed with care and dispatched promptly, using eco-conscious materials wherever possible.

 

All orders are Royal Mail tracked and insured up to a value of £150. 

 

 

International Shipping

 

We offer the following two shipping options for International Delivery to Western Europe (listed below), USA and Canada. 

 

Western European Countries we currently ship to:

Austria, Belgium, Denmark, Finland, France, Germany, Ireland, Netherlands, Poland, Spain, Sweden and Luxembourg. 

 

 Box Weight 

 Insurance Cover

  Fixed Rate GBP

Small Box - up to 550g max. net weight

(max. 6x 80 bags)

Up to £50.00

 £18.00 

Big Box - up to 1600g max. net weight

(max. 20x80g bags)

Up to £50.00

 £25.00

Big Box - up to 1600g max. net weight 

(max. 20x 80g bags)

Up to £250.00

 £28.00

 

 

Additional sales and import taxes may apply depending on your location and these will be added at checkout. 

 

Your order will be packed with care and dispatched promptly, using eco-conscious materials wherever possible. 


 

All International Orders are tracked and insured up to a value of £50. You may opt for additional cover to the Big Box at checkout. 

 


Are your flavours spicy?

 

Some are! We clearly label spice levels. If you’re into heat, try our Wasabi or Chilli blends. Prefer mellow? Go for caramel or fruity flavours.

 


Can I send PopCornaa as a gift?

 

Yes – our Build My Box makes a perfect gift. You can also add a gift note at checkout.

 


Do you offer sample packs or mini bags?

 

We occasionally launch limited edition tasters or mini bundles. Sign up to our mailing list to stay in the loop for new drops.

 


Are your products gluten-free?

 

Our flavours are gluten-free by recipe, but we are not a certified gluten-free facility.

 

Please check each product for details.

 

Can I suggest a new flavour?

 

Yes – we love feedback and flavour ideas. Drop us a message and you might inspire the next bestseller.

 


Still need help?

 

Email us at hello@popcornaa.com or visit our Contact page.