Terms and Conditions

Effective Date: July 18, 2025

Welcome to our website (www.popcornaa.com). This site is owned and operated by PopCornaa – Craft Confections Ltd. By accessing or using this website, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our website.

1. About Us

PopCornaa – Craft Confections Ltd
Isle of Man
Email: hello@popcornaa.com

2. Use of the Site

You may use this website for personal and lawful shopping purposes only. You must not misuse this site, commit fraud, or attempt to access secure areas without permission.

3. Products and Pricing

• All products listed are subject to availability.
• We reserve the right to modify or discontinue products without notice.
• All prices are in GBP (£) and include VAT unless otherwise stated.
• We may update prices, discounts, and promotions at our discretion.

4. Order Process

• When you place an order, you agree to provide current, complete, and accurate information.
• We reserve the right to refuse or cancel any order due to stock issues, errors, or suspected fraud.
• Once your order is confirmed, you will receive an email confirmation.

5. Shipping & Delivery

• We ship within the UK and internationally to selected regions.
• Delivery timeframes are estimates and not guaranteed.
• We are not responsible for delays caused by carriers or customs.

6. Returns & Refunds

• If you are not satisfied with your order, please contact us within 3 days of delivery.
• Due to food safety regulations, we can only accept returns of unopened, sealed products in original condition.
• Return postage is at your cost unless the product is faulty or incorrect.
• Refunds will be issued to the original payment method within 7 working days of approval.

7. Wholesale & Export Disclaimer

• Wholesale accounts and export orders are subject to approval by PopCornaa – Craft Confections Ltd.
• Minimum Order Quantities (MOQs), lead times, pallet formats, and trade pricing will apply.
• Export customers are responsible for ensuring products meet their country’s import laws, labelling, or allergen requirements.
• We do not guarantee customs clearance, duties, or import permissions outside the UK unless contractually agreed.
• For official documentation or trade partnerships, please contact us at wholesale@popcornaa.com

8. Intellectual Property

All content, images, product designs, logos, and branding are the property of PopCornaa – Craft Confections Ltd. You may not use, reproduce, or distribute any content without written permission.

9. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from the use of this website or products purchased. Your use of this site is at your own risk.

10. Privacy

Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect and use your data.

11. Governing Law

These Terms are governed by the laws of the United Kingdom. Any disputes shall be resolved under UK jurisdiction.

12. Changes to These Terms

We reserve the right to update these Terms and Conditions at any time. Changes will be posted here with a new effective date.

13. Contact Us

If you have any questions, contact us at:
PopCornaa – Craft Confections Ltd
Email: hello@popcornaa.com