Our Privacy Policy

Privacy Policy

Last updated: July 18, 2025

At PopCornaa – Craft Confections Ltd (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our website: www.popcornaa.com (the “Site”).

1. Who We Are

PopCornaa – Craft Confections Ltd
Isle of Man Company No: [016423V]
Email: hello@popcornaa.com

2. What Personal Information We Collect

  • Personal Identifiers: Name, shipping/billing address, email, phone
  • Payment Information: Securely processed via Shopify/Stripe/PayPal – we do not store card details
  • Order Information: Products ordered, history, delivery notes
  • Device Info: IP address, browser, cookies, time zone
  • Marketing Data: Email preferences, reviews, survey responses

3. How We Use Your Information

We use it to:

  • Process and deliver your orders
  • Communicate with you (e.g., support, updates)
  • Send newsletters/promotions (if subscribed)
  • Improve site performance
  • Meet our legal/accounting obligations

4. How We Share Your Information

We only share your data with trusted service providers:

  • Shopify (e-commerce platform)
  • Payment providers (e.g., Stripe, PayPal)
  • Shipping partners (e.g., Royal Mail, DPD)
  • Email tools (e.g., Klaviyo)
  • Analytics (e.g., Google Analytics)

We do not sell or rent your personal data.

5. Email Marketing

If you subscribe to our newsletter, we may send updates and offers. You can opt out anytime by clicking “unsubscribe” or contacting us.

6. Cookies & Tracking

We use cookies to:

  • Enable essential site functions
  • Understand how visitors use our site
  • Offer relevant product suggestions

You can control cookies via your browser settings.

7. International Data Transfers

If you access our site outside the UK, your data may be transferred and processed in the UK or EU under appropriate safeguards (e.g., GDPR adequacy or SCCs).

8. Your Rights (GDPR)

You can:

  • Access your data
  • Request correction or deletion
  • Object to processing or marketing
  • Request data portability
  • Complain to the ICO if unsatisfied

Email: privacy@popcornaa.com to exercise your rights.

9. Data Retention

We retain your data only as long as necessary:

  • Orders: 6 years (for legal/tax purposes)
  • Emails: until unsubscribed
  • Cookies: as per browser settings

10. Security

We implement industry-standard protections including:

  • SSL encryption
  • Secure payment gateways
  • Restricted staff access

11. Children’s Privacy

Our site is not directed to children under 13. We do not knowingly collect data from minors.

12. Changes to This Policy

We may update this Privacy Policy. The latest version will always appear on this page with a revised date.

13. Contact Us

If you have questions, contact us at:

PopCornaa – Craft Confections Ltd
Email: hello@popcornaa.com
Address: [Unit 6, Harmat Court, Balthane Industrial Estate, Ballasalla, Isle of Man, IM9 2AU]